Database Error: Unable to connect to the database:Could not connect to MySQL – Part 2
After contacting the Siteground Help Desk Support, their respond is very quick! My site is up again and running. Below are their explanation why my database got an error.
Thank you for contacting our Support Team.
I have informed our System Administrators about the problem. They have checked the MySQL service and found out that it was stalled. Thus they have restarted it and now everything is working normally!
After detailed investigation we managed to find out that the service was not working properly because its process was not started properly at all. In order to resolve the issue permanently we have created a server checker which will be monitoring the service and restart it if needed.
Thank you for bringing this issue to our attention!
Best Regards,
Daniel K.
Support Team
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